An
airport's success is measured not just in terms of business figures, but also
by the acceptance of the people around it. So AviAlliance not only assumes
responsibility for its own employees and those of the airports in its
portfolio, it also attaches maximum importance to passenger satisfaction,
passenger safety and security, and the quality of services at the individual
airports. In cooperation with them, we have therefore set ourselves the goal of
continuously improving the quality of services in order to offer passengers a
positive and safe travel experience.
In addition, we consider it important to promote a sense of partnership between
the airports and their neighborhoods. For many years, AviAlliance has therefore
supported social projects and institutions in the vicinity of the airports in
which the company is involved.
The
airports in the AviAlliance portfolio also take their social responsibility
seriously: in their regions, they form gateways to the world, they drive
economic development and represent important employers. As reliable partners
and responsible neighbors, the airports support their individual localities by
means of targeted initiatives, partnerships, donation programs and an active
dialog with local people in order to make a positive contribution to the region
concerned.
Running for a good cause at Aberdeen International and Southampton Airports
A unique backdrop for a great cause. Each year, Southampton Airport
hosts its popular Runway Run, drawing crowds of running enthusiasts to the
airport's runway to raise money for charity. In 2025, nearly 1,500 participants
raised more than 80,000 British pounds for nonprofit organizations in the
region. The annual Midnight Runway Run at Aberdeen International Airport is
also a major attraction. Roughly 400 runners participated in 2025, raising over
65,000 British pounds for two local charities. AviAlliance provided financial support for both events, and some of our
employees also laced up their running shoes for the cause.
Inclusion and Integration – AviAlliance and Hamburg Airport honor social projects
A total of
76 different projects from the Hamburg region applied for Hamburg Airport's sixt Neighborhood Award in the three categories of Society and Social Affairs,
Culture and Sport, and Sustainability and Environment. Nine of these
associations and institutions were awarded prize money totaling 13,500 euros.
AviAlliance traditionally donates the prize in the culture and sport category.
In 2024, the first prize in this category went to the Harburger Turnerbund's inclusion team, which unites people with and without disabilities on the soccer field.
San Juan Airport creates visibility for nonprofit organizations
San Juan Airport offers nonprofit organizations from the region space in
central terminal areas to present their social initiatives and ask for support.
This airport program aims to make the work of nonprofits in Puerto Rico easier
by raising their public profile. The first organization to participate is
dedicated to improving the quality of life for people with Down syndrome.
Small Christmas donations with a big impact: Düsseldorf Airport supports people in need
During the Christmas season, employees at Düsseldorf Airport supported
the local aid organization ‘Vision Teilen’ by donating items such as winter
coats, sleeping bags, and small holiday gifts for people in need. They also
collected monetary donations for another of the organization’s projects, which
provides warm meals for homeless people during the cold winter months.
Four-legged travel assistants at AviAlliance airports
To help ease the travel experience for passengers with a fear of flying,
some of our airports use specially trained therapy dogs. San Juan Airport
launched its ‘SJU Pawner’ program in cooperation with Puerto Rico Therapy Dogs,
an organization that trains dogs for work in hospitals, courts, and nursing
homes. The popular four-legged assistants of the ‘Canine Crew’ also bring joy
and comfort to travelers at Aberdeen International Airport.
Millions invested in noise abatement measures
All
AviAlliance portfolio airports demonstrate a sense of responsibility towards
their surroundings and strive to keep the noise pollution caused by airport
operations as low as possible. In addition to promoting the use of quieter and
more efficient aircraft, the airports use modern measuring systems to monitor
aircraft noise in detail. The aim is to reduce the noise impact on local residents
by means of targeted protective measures such as the installation of
sound-insulating windows. In the past decades, substantial eight-figure sums
have already been invested in this way.
Making travel easier and more comfortable for everyone at AviAlliance airports
To meet the individual needs of travelers with limited mobility or
impairments, all seven AviAlliance airports provide a wide range of services.
At Athens International Airport, for example, deaf and hard-of-hearing
passengers can connect with customer service staff through video calls
supported by remote sign language interpreters. Aberdeen and Glasgow airports
were recently recognized by the UK Civil Aviation Authority for their
outstanding services for passengers with reduced mobility.
Düsseldorf and Hamburg airports make travel easier for people with non-visible impairments
For people with a disability or condition that is not immediately
apparent, finding their way around an airport can be a real challenge. Düsseldorf and Hamburg airports are participating in the international "Hidden Disabilities
Sunflower" program that uses sunflower badges and lanyards to indicate a
condition that is not visible to others. The aim of the program is for those
affected to gain more understanding and patience from their fellow human beings
and to receive support from airport staff if required.
Away for the holidays - vacation fun for children from sheltered living groups
Carefree days by the
sea or in the mountains – a vacation that not every child can take for granted.
Donations from AviAlliance and other institutions enabled children and young
people from a sheltered living group of the Düsseldorf Diakonie social and welfare
service to enjoy a holiday in Calais (France) in the summer of 2023. The
sheltered living groups run by the Diakonie Düsseldorf offer a safe place to
stay for children and young people who for various reasons cannot live with
their families.
Düsseldorf and San Juan airports inspire young women to consider airport careers
Women are
still underrepresented in aviation, especially in technical professions. In
order to change this, Düsseldorf Airport has for some years been giving interested
girls the chance to gain exclusive insights into the various fields of activity
at the airport on "Girls Day". San Juan Airport also offers girls and
young women the opportunity to get to know various professions at the airport
and in aviation at the annual "Girls in Aviation Day" to inspire and
encourage them to consider a career in this industry.
More information about the social activities of our airports